This Privacy Policy explains Mustaed.app (“we”, “us”, or “our”) collects, uses, and protects the personal information of users (“you” or “your”) of our mobile applications: one for service users (“User App”) and one for service providers (“Worker App”).
Personal Information: Name, email address, phone number, address (as provided on registration or booking).
Location Data: Both the User App and the Worker App collect your current location. This allows us to match users with nearby workers and display relevant services.
Usage Data: Information about how you use the application, like service requests, bookings, and interactions.
To Provide Services: Location data is used to show available services nearby (User App) or nearby jobs (Worker App). We also use your details to facilitate communication and transactions between users and workers.
Improve User Experience: Usage analytics help us improve app performance and features.
Safety and Compliance: Location tracking for workers may be used to ensure service quality, transparency, and safety of both clients and workers.
Between Users and Workers: Basic information (name, phone, general location) is shared between users and workers only upon a confirmed booking.
Legal Requirements: We may disclose information if required by law or for the safety of our users.
Third-Party Services: We may use third-party analytics, payment processors, or location services; these providers will only have access to data necessary for their function and are obligated to maintain confidentiality.
Collection: We collect real-time location data when you use the app to offer or request services.
Usage: Location is only accessed while the app is active and with your consent.
Opt-Out: You may revoke app location permissions in your device settings, but this may limit your ability to use our services.
We implement industry-standard security measures to protect your information.
Access to personal data is restricted to authorized personnel only.
Our services are not intended for users under 18 years old.
We may update this policy from time to time. Changes will be notified via the app or email.
If you have any questions about this Privacy Policy, contact us at [support@email.com].
Important:
Adapt the above template with your own company name, details, and processes.
Mention explicit compliance with relevant laws (such as GDPR, CCPA) if you operate internationally.
Make sure the privacy policy is easily accessible from within both apps and your website if available.
You will need to publish this policy URL during app submission on both the App Store and Google Play Store. Consider hosting the policy on your website, or use privacy policy generators with legal consultation for further accuracy and compliance.
